Although in this picture the artifacts are laid out according to a traditional waterfall model, most organizations follow an iterative approach today, which means that best practices will be cycled through more than once as the software evolves.
Microsoft's Trustworthy Computing Initiative The Gates memo of January reproduced here highlights the importance of building secure software to the future of Microsoft.
Microsoft's Trustworthy Computing Initiative, kicked off by the memo, has changed the way Microsoft builds software. Microsoft is focusing on people, process, and technology to tackle the software security problem. On the people front, Microsoft is training every developer, tester, and program manager in basic techniques of building secure products.
Microsoft's development process has been enhanced to make security a critical factor in design, coding, and testing of every product. Risk analysis, code review, and security testing all have their place in the new process. External review and testing also play a key role. Microsoft is pursuing software security technology by building tools to automate as many process steps as possible.
Microsoft has also recently begun thinking about measurement and metrics for security. Microsoft has experimented with different ways to integrate software security practices into the development lifecycle. The company's initial approach is shown in Figure This picture, originally created by Mike Howard, helped to inspire the process-agnostic touchpoints approach described in this book. Howard's original approach is very much Microsoft-centric in that it is tied to the Microsoft product lifecycle and is not process agnostic , but it does emphasize the importance of a full-lifecycle approach.
Early on, Microsoft put into place the Microsoft-centric software security process shown here. Notice that security does not happen at one lifecycle stage; nor are constituent activities "fire and forget.
All rights reserved. Reprinted with permission. Figure shows a more up-to-date version of Microsoft's process for software security. An updated view of Microsoft's software security process. The Gates Memo [ ].
The refocusing of Microsoft to pay more attention to security was sparked by Bill Gates himself. The e-mail is reproduced in its entirety here. Every few years I have sent out a memo talking about the highest priority for Microsoft. Two years ago, it was the kickoff of our. NET strategy. Before that, it was several memos about the importance of the Internet to our future and the ways we could make the Internet truly useful for people.
Over the last year it has become clear that ensuring. NET as a platform for Trustworthy Computing is more important than any other part of our work. If we don't do this, people simply won't be willingor ableto take advantage of all the other great work we do.
Trustworthy Computing is the highest priority for all the work we are doing. We must lead the industry to a whole new level of Trustworthiness in computing. When we started work on Microsoft. NET more than two years ago, we set a new direction for the companyand articulated a new way to think about our software. Rather than developing standalone applications and Web sites, today we're moving towards smart clients with rich user interfaces interacting with Web services. We're driving the XML Web services standards so that systems from all vendors can share information, while working to make Windows the best client and server for this new era.
There is a lot of excitement about what this architecture makes possible. It allows the dreams about e-business that have been hyped over the last few years to become a reality. It enables people to collaborate in new ways, including how they read, communicate, share annotations, analyze information and meet. However, even more important than any of these new capabilities is the fact that it is designed from the ground up to deliver Trustworthy Computing. What I mean by this is that customers will always be able to rely on these systems to be available and to secure their information.
Trustworthy Computing is computing that is as available, reliable and secure as electricity, water services and telephony. Today, in the developed world, we do not worry about electricity and water services being available.
With telephony, we rely both on its availability and its security for conducting highly confidential business transactions without worrying that information about who we call or what we say will be compromised. Computing falls well short of this, ranging from the individual user who isn't willing to add a new application because it might destabilize their system, to a corporation that moves slowly to embrace e-business because today's platforms don't make the grade.
The events of last yearfrom September's terrorist attacks to a number of malicious and highly publicized computer virusesreminded every one of us how important it is to ensure the integrity and security of our critical infrastructure, whether it's the airlines or computer systems. Computing is already an important part of many people's lives.
Within ten years, it will be an integral and indispensable part of almost everything we do. Microsoft and the computer industry will only succeed in that world if CIOs, consumers and everyone else see that Microsoft has created a platform for Trustworthy Computing.
Every week there are reports of newly discovered security problems in all kinds of software, from individual applications and services to Windows, Linux, Unix and other platforms.
We have done a great job of having teams work around the clock to deliver security fixes for any problems that arise. Our responsiveness has been unmatchedbut as an industry leader we can and must do better. Our new design approaches need to dramatically reduce the number of such issues that come up in the software that Microsoft, its partners and its customers create. We need to make it automatic for customers to get the benefits of these fixes. Expand your digital product offering and scale beside a proven strategic partner.
Through deep product expertise and advanced agile engineering, 3Pillar delivers lean solutions with digital innovation consulting. Generate value across mobile, cloud, and disruptive technologies. Through automated testing, continuous learning, and iterative updates, we ensure long-term quality and adaptability. Just log into the support desk once a day, then quickly and easily answer all the questions that are still open. Assign specific categories to assistants who have their own unique log-ins, and effectively delegate certain areas of customer support.
A happy customer is more likely to spend their money with you again. You need to focus on helping your existing customers and keeping them as happy as possible, without taking up too much of your valuable time. There's also the signature files that you can include in all your messages - a fantastic place to slip a quick affiliate link or two to maximize every possible income stream! Now before I go any further, I'd like to thank you for reading this far.
I know I've had a lot to say, but you've stuck with me, and I appreciate that. Before you check out the special deal I've got for you, I want you to check out the demo site showing 'Three Pillars' in action. Click here to view the demo site , and click here to login to the admin panel - the admin username and password are "demo" and "demo. Your new Help Desk doesn't have to be only used for support requests. You could use it to track your JV partnerships and promotions, personal communications, scheduling with outsourcing partners As soon as I saw 3 Pillars, Oli and I knew that it was going to be a better way of supporting our users than either email or forum.
We've been using 3 Pillars on www. Gary Burton www. And on top of it all, you get the 3 major benefits of centralizing this aspect of your business:. Now you don't have to set up a new email account each time you launch a new site. Nor do you have to check 15 or more different inboxes every day to make sure you stay on top of incoming support requests or pre-sales questions. Just log in to the helpdesk, and everything is a few clicks away! I want to make this package really special for you, and I want you to be absolutely happy with your purchase remember the three pillars?
So, when you purchase today I will throw in a bonus package of 5 unique, custom designed templates that you can use with 'Three Pillars' to knock the socks off your clients! If you don't want to keep the default template provided with Three Pillars, just upload all the template files to your helpdesk, and it's done!
This is one sales and marketing tactic you don't hear about very often from the "gurus", but believe me they're all working hard to do it! This report covers what not to do when planning your product offers, and also exactly what you SHOULD do to make sure your customers are as happy as they can be.
Over delivery is something all salesmen should strive to do - a customer who has received more than they expected is a more likely to buy again, and b highly likely to rush off and tell their friends about the fantastic offer they just got. Wouldn't it be nice to have your own army of salesmen, working for free? Everything you need to train your own is right here in this short report. Free Lifetime Upgrades. We use Three Pillars HelpDesk ourselves, and are constantly looking for ways to improve the software.
When we do upgrade the software, the upgrades are written to be installed easily on top of existing installations. When you purchase and register the software, we will notify you any time that there is a free upgrade available. Registering the software also allows us to easily replace your copy should you ever require that. When you purchase 'Three Pillars' you are protected as a consumer by our 90 day money back guarantee.
If you are unhappy with your purchase, please contact me and I will do everything I can to make you happy. If it turns out Three Pillars doesn't suit your business, you are entitled to a full refund, no questions asked within those 90 days. Grab your copy of 'Three Pillars', install it, try it out and see how much time and effort you save.
If you don't save a ton of time or feel that the extra professionalism you now exude was worth the money, I'll refund your purchase, simple as that. Having a customer support system is one of the ground rules of Internet Marketing that almost no-one talks about, but what's the famous rule of thumb when we're talking about "gurus"? Look around -All of the really successful marketers have centralized their support systems?
And why is that? Because it works It saves time and makes answering customer support requests a breeze, and could even turn into a nice little profit center for you! When you've got a dozen or more websites in the near future, or if you've got that many now, wouldn't it be nice to only have a single virtual "in box" to check for all your customer support queries?
Wouldn't it be nice to be able to answer support requests in as little as FOUR clicks? Think how much time you'd have to spend on more productive areas of your business, and think how happy your existing customers are going to be.
Remember - a happy customer is a repeat customer! Wouldn't it be nice just to have more family time - because by finally getting organized, you suddenly have more free time? You can access the product via a secret download page immediately after your purchase. Advanced Power Features. This is special "recession buster" offer. If you check back tomorrow If you've ever wanted to set up a special website just so people can contact you, now is your chance.
Go and get yourself a new domain name, something like "ChatToBob. You'll be a "in control" in no time :. Willie Crawford. Patterns, principles, architecture and testing for mobile engineers are the main topics.
Would you like to get out of the comfort zone? Do you want to become a better Android or iOS developer? Do you with to become a senior engineer? Take a look at our trainings and contact us if you are interested. This is the list of trainings we have available right now:.
0コメント